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sony ericson live walkman "FORCE CLOSE" issue!

SOLVED
naj18
Visitor

sony ericson live walkman "FORCE CLOSE" issue!

ADMIN,

Why does my 3 month old sony ericson live have a bug or defect. my bluetooth, camera, maps, browser and other apps keep on poping "FORCE CLOSE THE SESSION" . I cannot use all those apps specially the camera and the browser. Is this a factory defect or software malfunction. Please help me on this! Slightly_frowning_Face 

1 ACCEPTED SOLUTION

Accepted Solutions
Nabeel
Master

It could be due to third party app///

Both of you again try software repair, have a go with it and see what happens

After repairing, don't install any app for 2-3 days but observe your phone during this period

___________________________________________________________________________

Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)  

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

____________________________________________________________________________

View solution in original post

8 REPLIES 8
Not applicable

I am too facing the same pblm on my LWW from last 3-4 days. I tried all possible option such as phone repair, software reinstall but all went in vein..

naj18
Visitor

Please Moderator's help us on this issue. Slightly_frowning_Face

Nabeel
Master

It could be due to third party app///

Both of you again try software repair, have a go with it and see what happens

After repairing, don't install any app for 2-3 days but observe your phone during this period

___________________________________________________________________________

Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)  

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

____________________________________________________________________________

Not applicable

Nabeel, as to say i have tried with software repair thrice and infact i did not install any third part apps. And force to close keeps prompting.... Even tried with service center . no solution still.

Nabeel
Master

In that case you need to again visit service center..... but seems a software probleM

ICS is on its way, either wait for it

or again repar software but this time format your SD card as well

First format sd card and reinstall software and then see how it goes

Not applicable

I think SONY has to look into matter such has stablization of the O.S, with battery back up and as well camera quality of LWW.. Rather then the above points, the LWW is a sure sort rocking phone.

Not applicable

@naj18 &@saptarshi.dey:

What is your customization version?

dial: *#*#7378423#*#*

go to service info>software info>customization version: xxxx-xxxx

provide those values.

naj18
Visitor

problem solved! I used pc companion for this and repair. But unfornutely all my installed apps, messages and contacts was erased.