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Phone update failed, now software wont boot

SOLVED
Not applicable

Phone update failed, now software wont boot

I updated my phone using the PC companion and this crashed half way through. I now have a phone that will turn on but on the loading screen is stuck wiyth a frozen yellow screen at the bottom half of the screen.

In the help section, it states:

Repair your phone software

You can perform a manual phone update to repair the software even if the phone doesn't start or can't be found by PC Companion.


To repair your phone software:

  1. Connect the USB cable to your computer and then to the phone.
  2. On the computer: Start PC Companion.
  3. On the computer: In the Support Zone descriptor click Start > Repair and follow the instructions on the screen.

However, there is no repair section in my support zone

Please help!

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
Nabeel
Master

repair ur phone using sony ericsson update service
http://dl-www.sonyericsson.com/cws/download/1/110/61/1323075336/Update_Service_Setup-2.11.12.5.exe

download this sony official software and install it on ur pc and follow the onscreen steps
regards

dont forget to mark correct answer helpful answer

View solution in original post

3 REPLIES 3
Nabeel
Master

repair ur phone using sony ericsson update service
http://dl-www.sonyericsson.com/cws/download/1/110/61/1323075336/Update_Service_Setup-2.11.12.5.exe

download this sony official software and install it on ur pc and follow the onscreen steps
regards

dont forget to mark correct answer helpful answer

Not applicable

Thank you so much - all working now and am just restoring data back on from MyBackUp. Best wishes and thanks again

Nabeel
Master

anytime Slightly_smiling_Face
glad that ur problem is solved