Phone hangs when updating Apps

[nateshkv89]

Hi all, I am Natesh Krishnan from India, I am using Xperia ION since May 2013. I was so happy with the SONY experience. Then after a long wait, got JB update from Sony. I have done the update successfully & i was so happy to have the new UI & mobile experience, and since 3 weeks, My phone is getting hanged whenever i Update my apps in google play, otherwise phone is working good. I tried several methods like Factory reset & still i am facing the same error. If u have any solution please share with me.

Thanks,

Natesh Krishnan

[Alexander1]

Sounds really strange. I suggest that you repair your phone software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > "Repair phone". 

You could also try with another Google account on your phone to see if you experience any difference. 

[nateshkv89]

Hi Alexander,

Thanks for your reply. I did the repair option as suggested by you, still facing the same problem. Whenever i open Playstore for updating my apps, phone hangs again & have to be restarted, sometimes the downloaded app shows as *Package is invalid*.

Please Help.

Thanks,

Natesh Krishnan

[nateshkv89]

Actually one more thing, i forgot to say. When the phone starts to get hang, (Very slow in actions) if we Switch off the Data connection, then the phone works normally... I am confused. Please Help.

[Alexander1]

Did you try with another Google account? 

Do you experience any different behavior if you try with Wi-Fi instead of mobile data connection? 

[nateshkv89]

I had tried with another Google account, still facing the same problem, now i have to check with Wi-Fi...

Will update the findings once done..Thanks once again..

Regards,

Natesh Krishnan

[dharan20]

same problem here too bro

[nateshkv89]

Hi Alexander,

I tried updating the apps In Google play using WiFi, and it worked perfectly.

Can you help me with the problem now. 

Thanks & Regards,

Natesh Krishnan

[Alexander1 · Accepted solution]

Then it seems like there is some kind of network problem. I suggest that you try with another SIM card in your phone, perhaps from another network operator. 

[nateshkv89]

Thanks Alexander. That really worked when i changed my sim card to new one with another network provider.