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Hi,
My NEO V is not starting at all after upgrading to 4.0
Can you help me please???!!!
Solved! Go to Solution.
Take the batter out and reinster it after few minutes.... try to switch it on
If nothing happens, then
Backup everything as it will erase all data on phone (sms, contacts,apps)
Update/Repair your phone via PCC OR SUS
PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).
Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)
PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/
SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
or
http://www.sonymobile.com/global-en/tools/update-service/
Both the links are same
What happens when you connect it to charger ?
was update successful ?
Battery is full, - PCC says all OK
If I press on button, LED flashes 3 times red but nothing else happens
Take the batter out and reinster it after few minutes.... try to switch it on
If nothing happens, then
Backup everything as it will erase all data on phone (sms, contacts,apps)
Update/Repair your phone via PCC OR SUS
PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).
Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)
PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/
SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
or
http://www.sonymobile.com/global-en/tools/update-service/
Both the links are same
All didn't help me the phone is still not starting at all.
At devices it says unknown device connected to USB
Just that we donnt missunderstand PCC isnot seeing the NEO V!
Update services is not seeing my NEO V!
Battery is full
Wehn i try to start the LED is flashing 3 times in sequence.
Sorry for may be not clear enough to you......
Try everything again
Both sus and pcc
Boot pc in safe mode with networking on.... turn off firewall and antivirus
try with other pc
Let us know if problem still remains.
After all... THANKS FOR YOUR HELP!!!!!!!
4.0 is running fine now
Again many thanks for your support.