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chiraggmodi

Hi,

I can't take the backup of my contact in memory card.

I know how to take the backup. When i done the backup it says"unknown error".

Please help me.

Nabeel

Update/Repair your phone via PCC OR SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)

or

Both the links are same

Nabeel

You need to format your sd card

Backup important stuff from memory card to pc and format your sd card ( settings > storage > erase sd card )

chiraggmodi

i have tried this

Nabeel

Update/Repair your phone via PCC OR SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)

or

Both the links are same

chiraggmodi

ok, but if i repair the software, then can it remove all the data in phone?

Nabeel

Yess it will remove all data in phone memory

My advice is to format your sd card again and then reinstall phone's software.... you mobile may become fast and your experience may change a lot

chiraggmodi

but, if i update the software i will loss all my contact and messages which are story in phone.

and i have no backup for this.

Nabeel

Backup to sim card

Do you have another memory card ? it would help to test as well

Even sync your contacts to gmail.... settings > account and sync > turn on > add account > gmail > mark all

chiraggmodi

in my sim card i only store 250 contacts, and i have tried in another memory card, but same problem.

Nabeel

see if it works

backup contacts to sd card and send the saved file to computer as well

format sd card and repair

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