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Error when updating to fw .73

SOLVED
Not applicable

Error when updating to fw .73

Hi guys!

I'm a Norwegian XS user and have just received the update for firmware .73.

When Im starting updating, I get a error:

"Error installing

Can not install or start the components for updating the phone software"

/ Norwegian:

"Feil under installering

Kan ikke installere eller starte komponenter for oppdatering av telefonprogramvare."

I press close and it says that updating failed.

Whats wrong?! Debugging on phone is activated and internal storage is connected.

Please help! I really want to update my phone now! Slightly_frowning_Face

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert
5 REPLIES 5
Nessa
Contributor

Please try these steps to resolve the situation:

1. Close PC Companion.

2. Install java from http://www.java.com/

3. Start PC Companion again and try to do the SW Update of the phone. 


profile.country.GB.title
Uliwooly
Expert
Not applicable

Thanks for answers.

Tried installing Java and then start PC Companion and software update, but same error.

So I installed SUS and finally able to update to latest firmware without any problems!

Thanks to both. Slightly_smiling_Face

profile.country.GB.title
Uliwooly
Expert

Anytime Slightly_smiling_Face

Nessa
Contributor

I'm happy to know that you could finally update it. Slightly_smiling_Face