Cedar Twitter app -- can't sign in

[#1]

I picked up my new Cedar yesterday. The main reason for choosing the Cedar was the twitter app and the micro USB charging port. I wanted a backup phone that would only need one in-car charger and would only need me to pack one charger when travelling light with hand luggage. I also wanted the simple fixed-focus camera as something to use to upload to twitpic.

I cannot log in to Twitter. I get the "Incorrect user name or password" error message. This might be one of those OAuth issues that seem to plague Twitter from time to time. Strangely, when I look at the connections listed in my Twitter settings by viewing my account on this PC I see that "Sony Ericsson Phone by Sony Ericsson, Sony Ericsson Phone Twitter Application" has read and write access approved about 14 hours ago

I'd welcome any tips that people might have that would help me log in using the SE Twitter app on the Cedar. Following a look at this forum and some other discussions on the web I have checked that the time and date are set correctly on the phone and that the time zone is correct, and I have tried setting a new Twitter password with no numerals in it but this has not worked so I have switched again to a more complex password. I have also dowloaded Update Service from the SE websited. Running it resulted in the phone being updated but no change to the behaviour of the Twitter app/widget. (I can log in to Twitter mobile using the Cedar's browser -- it's also showing on my Twitter settings connections page as having read and write access approved about 14 hours ago -- but that would not give me twitpic functionality.)

Message was edited by: T800

[#2]

buddy i face the same problem in maah cedar there is signing failure in facebook,,and twitter app(preinstalled) my phone's preloded costumazisation id si;;;;; 1241-9222-R7A-1239-0196-R7EA011 INDIA.....plzzzzzzzz do some thing......

[marantz777]

Just a reminder to inform SE that the Twitter problem HAS NOT BEEN RESOLVED YET.

I know that they blame twitter for unexpected changes in login procedure.... but what the heck, why this is the ONLY phone having troubles signin in ?

OR sony ericsson go out with a firmware upgrade, OR twitter go out with an application update

OR... bye bye SE

[#4]

I have marked marantz777's post of 26 September as correct. From late summer last year it became clear that SE were going "smartphone-only" in terms of product focus and the subsequent news that SE was to become "Sony-only" made it clear to me that the Cedar would never be supported.

In my experience, Sony's customer support people are snowed under with simple queries from users who aren't willing to take the couple of minutes necessary to read the user manual for their device. When you actually have a sensible (if more complex) query to put to them they just can't handle it.

Oddly enough, though, despite trouble with poor customer service in the past, I think they do sometimes take things on board. In early 2009 I purchased a Sony VAIO laptop. It was a short-notice, little-researched option as it was bought for use during an impending hospital admission. I wound up having lots of trouble with the fan in that model, even when Sony replaced it, and of course by that time I'd been on the Internet and found loads of other customers having the exact same issues with excessively noisy fans that were spinning up to top speed every three to five seconds and then gradually becoming rattly and failing. I sold that laptop on eBay (with full disclosure and copies of all the paperwork relating to Sony's replacement of the fan). In spring of 2010, though, as that model of laptop had evolved through a few cycles and was just about to be discontinued, I bought it again (though with lots of Internet research this time), purchasing from the same local shop. To date, I've been pretty happy with it and the fan noise has been entirely within expected limits.

I also went on to purchase (at full price) a Greenheart Xperia Neo last year. It has been pretty reliable so far (one factory reset on my part so far) and SE have been good about OS upgrades being brought out in a timely fashion. I hope it stays reliable, though, as I don't fancy having to engage with SE's (or Sony's) support people in the future.

I'm not blaming the individual support staff. It's a cultural thing in many organisations, I think, that support staff are poorly paid and made to work to a script.

[marantz777]

For Cedar to be acknowledged as a real "green" product, i suggest Sony-Ericsson to unlock the firmware and give it for FREE to open community (with tools for reflashing the device). A flawed device that wont be fixed because abandoned, it's immediately perceived as "garbage", even if 100% recyclable. They are all focusing o smartphone now, unlikely they can loose any strategic piece of software giving away the Cedar OS/SDK.  I still hope that a smart support guy from SE can give a look to the twitter sign-in problem, on the launch time,anyway.