Sony xperia M5 water damaged

[Marwan_57]

My mobile phone from Sony 'Sony Xperia M5' waterproof since August 2016 does not work because of filming underwater video by phone

And your agent in Egypt 'Delta' has no spare parts since August 2016, please solve this problem

[Emir1]

Hi @Marwan_57, I am sorry to hear about that.

Please note that I had to edit out your personal information as such information is not allowed on our boards according to your discussion guidelines which you may find here:
/t5/Welcome/Discussion-guidelines/m-p/349678#U349678

Regarding your case I would strongly recommend that you raise your concerns with your Local support team as this is a Global user based forum. Your local team are well informed regarding the local service routines, consumer laws and warranty terms and will do their best to assist you!