Problems with GPS funkcion.

[Vlado42]

Hi, XPERIA M4 AQUA to which I constantly fall out GPS signals. Setting up sites I manage, I tried several times to factory settings, I contacted the support but nothing has changed. Someone knows what to do? Perhaps it would help any updates. Thank you for your help.

[komilAD]

@Meekaaeel wrote:
I've figured out that my problem was that I had a cover on my M4. The moment I took the cover off and restarted my navigation app (Google maps) it works perfectly fine.

It is then definitely a hardware issue. So if you have a cover try removing it when using any navigation app.

---

My Z1C doesn't have any cover and it still has problems with GPS since lollipop update. No matter how much possibilities I try it just doesn't work.

[Lyopard]

Hi everybody,

since the beginning of 2016 I own a Xperia M4 aqua, but I've got a big issue with GPS. It has a very weak signal, and it loose the track continously. I've read a lot about it on internet and it seems a normal issue with more or less all the M series.. but I cannot find a decisive solution!

Obviously I've tried to modify all the settings and to download a big variety of "gps-fix" apps.. Some of these, such as GPS Status, help a little bit.. but really not enough.

It would be very nice if Sony release a fixed update of the software..

Meanwhile... does someone has a solution?

Thanks

[Uliwooly]

@Lyopard

You should contact your phone inspected by your Local support

[DFPT]

I also have problems with GPS. It's impossible to use Gmaps navigation or even endomondo when running! I bought a waterproof smartphone so that I could use it worry free when exercising, and now I can't even use it for that! The GPS does not lock the position, and if I move, it constantly falls out of signal, even in high precision. My old nokia NEVER failed on this regard, and even my girlfriend's old old samsung is able to navigate like a pro.

The phone works great besides this issue and the black video recording issue.

I am so disapointed. Could I get a refund from Sony? Or trade the smartphone in?

xperia m4 aqua dual e2333 gps problem

[DFPT]

My Xperia M4 aqua also has this issues. I used the companion app to re-install the software before sending it to the warranty. However, the problem persists. Today I needed the GPS to work because I was in an unfamiliar city. I tested it on foot, and the GPS consistenly lost signal. As a result I got lost.

The phone is going for the second time to the warranty. At this point, if the issue remains I will ask for a refund, because this issue is absolutely unnaceptable.

[DFPT]

Updating:

My xperia M4 Aqua went to warraty yet again. (3rd time) The description of the repair was only a factory reset (which I had already done at home). The GPS failed, yet again, once it was put to the test. I used the screen recording tool to show the repair company the issue. Hopefully, third time is the charm. 

[matlem]

i have the same kind of problem with my sony XPERIA AQUA M4.
the GPS loose signal where i used it for running session.

the only solution i founded on the internet is to modified the gps.conf to set another ntp server setup.

it seems that de default ntp serveur is set to a japan server.

ok with that, but to do this, you have to root your mobile phone... 😞

i am very disappointed about that....

[Gerrit74]

Hello,

is there anything I should do in order to get the GPS working?

• I've got the latest software installed
• did boot in failsafe-modus
• restarted gps
• installed gps-test
• removed my cover (even though it's just some thin plastic)

Problem persists.

In gps-test, I can see that the module can actually sees a bunch of sattelites(between 15 and 22). So, it shouldn't be a hardware issue. However, it just doesn't get a fix on any sattelites - never!

I would rather not want to root the phone, I'm afraid that I'll lose my warranty.

Regards

Gerrit

[matlem]

is there anyone in SONY who read this forum ?

is ti possible to have an idea about when we will have a GPS That can be use ?

like Gerrit74 i prefer to not root my phone....

[Gerrit74]

After a while someone from Support got back to me. They suggested to start in failsafe and if that would not work I should try repair via companion. Problem was ... Companion did not work. I had to uninstall it and then I had to install a fresh version of companion. And now I can add to my list that a

• software-repair via companion

didn't work either.

As a Softwaredeveloper myself, I really wonder what is going on. It seems as if the Module itself is working - well at least the antenna is working, since another app from the store is displaying a number of sattelites with varying numbers (less if I go inside ...).

So, Sony, seems to me that it might be a software-problem and not a hardware-problem. Might be wrong though, but still ...