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ZL not charging and not turning on

Preksha
Visitor

ZL not charging and not turning on

Xperia ZL didnt turn on with the power button. When tried to charge, not charging.

Tried (power+volume up) button for 10 secs, but didn't work. PC is not recognising the devise when connected ..!

I don't want to lose my data. Pl help..!

3 REPLIES 3
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Uliwooly
Expert

@Preksha

Connect the phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 2-3 hours > then see if it turns on. If it doesn't repeat the process but with a different wall charger and cable. 

Preksha
Visitor

@uliwooly

Thank u... I will try that But atleast the phone should vibrate na after holding the keys for 10 secs...? i don't see any sign of charging (red light) should I continue even then..?

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Uliwooly
Expert

@Preksha

you should.