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Z5 chassis failure

Gigio74
Visitor

Z5 chassis failure

Did anyone notice that the chassis bends on the power button area? Even the plastic bezel of the screen is getting bended just because of the pressure apllied on the power button.....just wondering if happens to you or if im just an unlucky one.....
39 REPLIES 39
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Uliwooly
Expert

@Gigio74

I don't see this neither on the Z5 nor the Z5 Premium, you should contact your Local support

Gigio74
Visitor

Its like the metal plate on the right side of the phone is becoming loose, its begining to lift on the upper corner, just a little bit! The plate is begining to gain a V shape right on the power button and the plastic bezel is becoming deformed on that area....bought my phone 2 weeks ago....
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Uliwooly
Expert

@Gigio74

That doesn't sound good at all, contact your Local support ASAP

Shardlake
Visitor

Is it a genuine Sony product? Haven't heard anything about this. Nor have I heard of anything remotely plastic on the phone.

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Uliwooly
Expert

@Shardlake 

That's correct the frame its aluminum

Gigio74
Visitor

Of course its a Sony product, its a freakin 750 euros Xperia Z5, the finish between the aluminium chassis and the glass screen is a thin plastic bezel. It suits perfectly on top, bottom and left side of the screen...on the right side it is disformed, its hard to see, in the morning i'll go to service to see what they can do 😕
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Uliwooly
Expert

@Gigio74

that will require a lot of force to be applied to bent it, if you want to upload a picture or upload it on box, dropbox, drive and post the link here. 

adamlee2014
Contributor

Same here but u can't notice it unless u look at it from a certain angle.. Doesn't affect use either.
Gigio74
Visitor

Went to the store today, still no news from the assistance, however, I checked the demonstration Xperia Z5 and the chassis is also bent in the power button area. Im not sure if im going to keep it after the assistance decision, im tired of having issues with the construction on the Z series...had issues with the Z1, Z2 and now with the Z5, I really think Sony should put more efforts on building something with more quality to justify the astronomical price tag here in Portugal!!