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Z3 = Waterresistant???

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Adrian___
Visitor

Z3 = Waterresistant???

Hello everybody

My Xperia Z3 is now 1 month old. I've washed it today the first time, and after 5min, nothing worked anymore. After 30min the phone vibrated for 5min, and then died completely.

I have closed all the closures!

And this isn't the first time, with my old Xperia Z, I've had the same problems. Is Sony so incopetent that tey can't build a waterproof smartphone???

Has anyone the same problem?

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_alexdon_
Expert

That is not normal.The device is IP68 and IP65 certified,which means waterproof over 1m and 30 mins.You could let a sony service check your device:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon

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12 REPLIES 12
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_alexdon_
Expert

That is not normal.The device is IP68 and IP65 certified,which means waterproof over 1m and 30 mins.You could let a sony service check your device:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
Adrian___
Visitor

Thank you, I'm gonna do that, but it makes me very angry because it's allready the second time that something like that happens. If this goes on like that, the Z3 is definitly the last Sony-Smartphone for me! Angry_Face

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_alexdon_
Expert

I am sorry to hear this,you might be unlucky and got a defective unit for the 2nd time.

alexdon
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Uliwooly
Expert

That's so odd, were the flaps firmly closed? 

Ragday
Visitor

problem, only a few seconds in a bath slid . Plugs were tightly closed. In warranty repair after 30 days was denied.

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Lord_viridis
Expert

Ragday
Ask a service centre for a vacuum test and a copy of results.
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Uliwooly
Expert

I agree witih viridis

Mr0ne
Visitor

Hi,

I'm sorry about the problem you've found. I myself have the Xperia Z device (bath many times.. without problem) and currently I'm using Xperia Z3C on the same condition without problem as well. Would you mind let me know how did you wash your phone. I'm sure it's not resistant to soap or salt water. Under pure water or chlorinated one would be fine even the water is running from a tap or showering bulb.
sygys22
New

The problem isnt that the device isnt waterproof out of the box. But the frame is to weak and easily twisted. When you twist the phone to much. in a tight pants for example the glue at the back will crack. after that the phone wont be waterproof anymore.

So be very carefull with your phone. one twist to hard on the chassis of the phone and the back glue will break of the frame and water will come in! I had the same problem with mine and a friend of me wich is a mobile phone reviewer demonstrated it. He tested the phone and it was waterproof, after that he took the z3 twisted the frame a few times without big force and then did the test again. after that water came in and the phone died.  You can test if your phone is still water proof by twisting it just a little and listen closely if the back panel of the z3 makes any cracking sound. if it does your back panel is allready loose and the phone is NOT waterproof anymore.