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z3 glass broken, phone locked.. can't get imei

SOLVED
rocodido
Visitor

z3 glass broken, phone locked.. can't get imei

hello,

my  z3 glass is broken.. i can't type any digit.. so i can unlock it.. can't can't my imei number to fill the formulaire to use sony reparation service..

the soft pc compagnion dosen't detect it because it's lock (via usb)

what can i do ?

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

@rocodido

Open the SIM cover > pull the white plastic > you should be able to see the IMEI, or check the box. 

View solution in original post

10 REPLIES 10
profile.country.GB.title
Uliwooly
Expert

@rocodido

Open the SIM cover > pull the white plastic > you should be able to see the IMEI, or check the box. 

Phy
Legend
Legend

You can buy a USB OTG cable and use a mouse to unlock the phone.
rocodido
Visitor

i pull a white thnig with numbers, model d3303 and a code like xxxxxxxx-xxxxxx-x it this the imei ?

profile.country.GB.title
Uliwooly
Expert

@rocodido

That's correct 

emk
Visitor

I can't pull this white thing
I could pull it before sending it to the local support
But when I tried to pull it now, it's stuck inside, I can just move it right and left
profile.country.GB.title
Uliwooly
Expert

@emk

It's probably stuck with the card.

emk
Visitor

Which card?
profile.country.GB.title
Uliwooly
Expert

@emk

SIM card

emk
Visitor

I already removed both