Z3 C microphone problem

[sepprait]

When I receive calls then microphone is not working for first 2 seconds and people can't hear me.

Is this some kind software problem or I should swap this phone for new one?

I mean it's sad but some times funny how my calls start like Skype calls where first thing you say is "Can You hear me?"

This problem have not occurred while calling out only while receiving calls.

[SonyZ3Compact64]

Hi,

I have the same problem my microphone don't work normally when i make a call !! It's very frustrating

I tried to disable Google OK, noise cancelling, voice clear, equalizer normal, network WCDMA etc... but the problem persits !!

Please Sony fix this BIG issue because actually this is not a cell phone but an computer in my pocket...

Regards.

[add1]

Hi, Please tell me how to disable "OK Google", step by step, please!

[_alexdon_]

@add

Go to google app-settings-voice-ok google detection.

[add1]

Alexdon, Thank you so much

[_alexdon_]

You are welcome.

[GinnyB]

Hi - can you please tell me where I find the "Ok Google" thing that I need to turn off?  I have had the microphone problem once so far in my four day old phone and I keen to not have it happen again!  Thanks

[_alexdon_]

Go to google app - swipe from left to right - voice - ok google detection.

[payas316]

I know this is an old thread, but facing the same problem, n couldn't get resolved after disabling ok Google. Any suggestions guys? Thanks!

[Georgepetrov137]

Reflshing with the last firmware will solve the problem.

[DjDanger]

Hello I know this is an old post but I'm going out my mind with this.
I have tried everything I can find on the Web here is what I have tried
Disabling OK Google
Hard reset
Safe mode
Uninstalling almost all my apps that I can
Disabling almost all the rest of apps
Mic settings changed from high to medium to low
Network changed from 4g to wdcma and others
Reflashed / reinstall the software
The mic doesn't work in OK Google it doesn't work in calls but if I enable loud speaker it works it also works with head phones
If I enable loud speaker they can hear me but if I turn it off then they can't hear me again
I have played with settings in call settings and nothing works
I'm thinking because the mic works on loud speaker that my mic must b OK as I can't see there being 2 built in to phone
I am thinking I'm sure this problem happened with a update but I also have just had my phone repaired the front and back was smashed any one please help I'm getting mad and need it sorted please