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XPERIA system update could not install!

khalid557
Visitor

XPERIA system update could not install!

The app show me that device found a system update! But when you get to update the phone restart and 2 minutes later show this message " Xperia system update could not install, please try again", what is it?

Tried the  pc companion methods, problem remains the same. Phone restarts without installing the update (like a normal restart) and gives a notification that update could not be installed. Also tried to clear the cache of the software update of my phone without success.
Phone: sony xperia x (already running nougat)
Please help, any suggestions?

5 REPLIES 5
profile.country.US.title
Qatrium
Expert

@khalid557

Do you have enough free space in your internal memory?

khalid557
Visitor

yes..  there is more than 20 GB

khalid557
Visitor

Please give the solution

NeoBeum
Enthusiast

 did you want the upgrade or not? I have a temporary fix for: not

khalid557
Visitor

its OTA failed