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WLan problem (firmware 14.3.A.0.761)

SOLVED
mkn_69
Visitor

WLan problem (firmware 14.3.A.0.761)

After update to firmware version 14.3.A.0.761, I have had problem of connecting to WLan network.

I have successfully logged on to the network, but it does not connect to network but is set to status saved.

The signal strength for the network is good.

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.NL.title
BerndGaykema
Member

Maybe helpfull:

Remove the credentials of your phone from the router: remove all so that your router does no longer remember the phone.

Remove the credentials of your router from the phone: forget your wireless access point in the phone.

Search for a "new" wireless access point to connect your phone to. Enter the WPS-code etc. (If the phone is still able to connect automatically the first time, you haven't cleared all data : do it again and repeat).

Now it should work ok.

Worth a try ..... :smileysmileywink:

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4 REPLIES 4
profile.country.RO.title
_alexdon_
Expert
mkn_69
Visitor

The WLan problem started immediately after update to firmware 14.3.A.0.761. Before that update I had no problems with the WLan connectivity.

When I try to connect to wlan the signal strength drops when the mobile authenticates to wlan, but in the list of available wlans the signal strength looks good.

I have no trouble using the same wlan with a MS Surface computer.

I have just done a factory reset of the phone without any luck.

profile.country.NL.title
BerndGaykema
Member

Maybe helpfull:

Remove the credentials of your phone from the router: remove all so that your router does no longer remember the phone.

Remove the credentials of your router from the phone: forget your wireless access point in the phone.

Search for a "new" wireless access point to connect your phone to. Enter the WPS-code etc. (If the phone is still able to connect automatically the first time, you haven't cleared all data : do it again and repeat).

Now it should work ok.

Worth a try ..... :smileysmileywink:

mkn_69
Visitor

Reset of the wireless modem, and 2 re-connects from the phone => problem solved Slightly_smiling_Face