Wifi Issues

[kildareash]

HI all,

I'm desperate for a solution to this problem. 

Basically, my z5 will only connect to the wifi when it's in the same room as the router. No other device in the house has the same problem.

I've been having an issue with it for the last few months, sometimes it worked, sometimes it didn't. But I've noticed in the last week now that it will only work in the living room. 

Any suggestions of what to do to get around this?

[Thorgorn]

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@kildareash wrote:

HI all,

I'm desperate for a solution to this problem. 

Basically, my z5 will only connect to the wifi when it's in the same room as the router. No other device in the house has the same problem.

I've been having an issue with it for the last few months, sometimes it worked, sometimes it didn't. But I've noticed in the last week now that it will only work in the living room. 

Any suggestions of what to do to get around this?

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Have a few options you can try, first thing would be setting a static IP address and see if you still have issues after that. If so might be best to run software repair. Download the Companion app from Sony and connect your phone up. Then select software repair. If you use this option make sure you backup your phone first.

[kildareash]

Thanks for the reply, I'll try that tonight.