Why I can't pull my notifications bar?

[newinthowai]

It's been 3 days that I can't pull this  notifications bar. Sorry if I'm too offensive but actually it really makes me angry. I can't pull the notifications bar and I didn't do anything. Everyone on the internet says that I should hard reset and Sony says this: http://talk.sonymobile.com/t5/Xperia-Ion/Detailed-Software-Repair-Instructions-using-Pc-Companion-Wi...

Well, none of them helped me. I have done a lot of things for this:

1. Factory reset.

2. Just as sony told me on facebook.

3. Removed softwares.

4. Updated it to latest software.

5. Searched for solution.

6. Nothing happens.

So I'm here ad I want some of you guys to help me pulling this thing (Notifications bar) down. I didn't do anything wrong, I did everything as usual. Once, I used USB debugging and it effected my phone that my screen started to go berserk. It opened different apps without my command (I didn't anything), it started to open different apps, since then I can't use my phone charging. I have anti-virus and I scanned for viruses but there is no virus in my phone. So please help me.

[alexrx]

Hi there,

Boot your phone into Safe Mode and check if the problem still persists.

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Also, try to contact your local Sony Xperia Care for more informations

http://www.sonymobile.com/global-en/support/contact-us/

Cheers.

[O_o]

its not working in safe modde also please help ASAP 

[O_o]

any one ther who can help ? its taking to much of time please reply ASAP

[JimmyJazz]

Try untick "Power button to end/answer call" option.

[Sam]

@O_o - Did you try the steps above regarding a software repair?

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[O_o]

yes i tried all the options as u mentioned above its not working

[Pelleman]

Sounds like electricity jumped from the usb to the touchscreen. Waterdamage? Dust? Your phone is probably busted.

[O_o]

no nothing like that happend the above part 1cm from logo is not working 😕 i can pull down notification bar in landscape mode

[Sam]

Ok, if you have tried all of the above steps then unfortunately we are only left with advising you to contact your local  Xperia Care team so that they may look at arranging an assessmernt for you.

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