Hello all,
a few weeks ago I accidently dropped my Xperia Z3 Compact on the ground. The damage wasn't serious, apart from some scratches on the screen, at least so I thought. Turns out the damage was much more than just some scratches: a few hours later, my touchscreen started to act weird and eventually the top half of the touchscreen wasn't functional, as in the screen was still working, but I couldn't press anything on the top part of the screen.
You may have guessed it already: my PIN contains the number 1, and on the unlock screen, number 1 is on the top part of the screen, making it impossible for me to enter my complete pin. I want to reset the pin, but I do not want any of my data lost.
Things I've tried:
-Android Device Manager: everything is functional in ADM: locating works fine, I can request a ring, and I can probably erase my device as well, but I didn't try. When I press the "Lock" option on the other hand, it doesn't work. I enter a password on my PC, and confirm. It even prompts "Lock request succesfully sent" or something along those lines, but when I look at my phone, nothing happens. When I try to enter a new password, it prompts "Since Google has verified that a screen lock is already set, the password that you entered won't be needed." Looking at my phone, nothing happened.
-Entering the wrong PIN a few times to login with my Google account: I think it's already patched, but I tried anyway. My phone gets locked for 30 seconds every time.
Googling suggests that I should factory reset my device so the PIN will be removed, but I got valuable files on that phone's built-in memory, not on an SD.
I would just backup my whole phone on a PC and factory reset it, but I cannot access the phone's files while it's locked.
If anyone has a solution for my situation, it'd be much appreciated.
Thanks in advance
