TTS not working

[Andy147]

I would like to use TalkBack, for which I presume I need to enable TTS, but when I select the "Text To Speach" Option, I just get a constant:
 

"Default Language Status, Checking......."

The "Speach Rate" and "Listen To An Example" options are also greyed out.

I've restarted a few times, but it's just the same.  It's a new phone, I've had it 2 days, and I've installed all available system updates. 

Any ideas? 

Thanks.

[Uliwooly]

@Andy147

Are you using a specific app?

[Andy147]

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@uliwooly wrote:

@Andy147

Are you using a specific app?

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No I'm just trying to turn on TTS so I can use TalkBack.

[Uliwooly]

@Andy147

Do you have OK Google enabled ?

[Andy147]

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@uliwooly wrote:

@Andy147

Do you have OK Google enabled ?

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Yes.

[Uliwooly]

@Andy147

Disable it > restart the phone > check again 

[Andy147]

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@uliwooly wrote:

@Andy147

Disable it > restart the phone > check again 

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OK will give that a try, thanks. 

[Andy147]

Made no difference I'm afraid, still can't enable TTS, so am unable to use the TalkBack accessibility option.

[Andy147]

I don't seem to be getting a lot of support from this support forum for this particular problem.  The suggestions from uliwooly were much appreciated, but unfortunately have made no difference.  Are there any Sony tech staff here that could give me some help?  I have very poor sight and really need to get this working.

[_alexdon_]

@Andy147 Perhaps the language you have selected is not supported by google. You should try to manually select a language. If you want to use a different language, it is possible with a 3rd party app but not sure if for free.