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Track ID getting frequent updates

SOLVED
arulrajah
Visitor

Track ID getting frequent updates

Hello Support,

I noticed my Track ID is getting frequent update. Is this normal?

Also, can it be set to update automatically inststead of manually updating it?

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Emir1
Hero

Hi @arulrajah,

The latest update from the Google Play Store for Track ID came the 16th of September:
https://play.google.com/store/apps/details?id=com.sonyericsson.trackid&hl=en

The latest version number is 4.5.B.0.14, can you see if that is the same version that you're running? To do so, go to Settings > Apps > Track ID, here it should be displayed under the app name at the top. If you have this version and it still tries to update then that sounds strange.

As for making app updates automatic, go to Google Play Store > Menu (3 lines in the top left) > Settings > Auto-update apps.

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2 REPLIES 2
YoGem
Leader

I believe it's normal as lately got many software updates too. Try to set Google Play and What's New to auto update when connected to WiFi and/or when it's charging.
Emir1
Hero

Hi @arulrajah,

The latest update from the Google Play Store for Track ID came the 16th of September:
https://play.google.com/store/apps/details?id=com.sonyericsson.trackid&hl=en

The latest version number is 4.5.B.0.14, can you see if that is the same version that you're running? To do so, go to Settings > Apps > Track ID, here it should be displayed under the app name at the top. If you have this version and it still tries to update then that sounds strange.

As for making app updates automatic, go to Google Play Store > Menu (3 lines in the top left) > Settings > Auto-update apps.