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Touchscreen doesnt work anymore, Display suddenly broken

SOLVED
ba1anna8ba
Visitor

Touchscreen doesnt work anymore, Display suddenly broken

Hello,

this morning my touchscreen suddenly stopped working. I cant use it anymore. I had a look at the display and saw that it is broken, but it didnt fall down. So I want to send it to reparation, but I cant search for the IMEI number. What can I do? And did anyone else have the same problem?

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

@ba1anna8ba

There are myriad reasons as to why a screen will stop working, look for the point of impact, but make sure to contact your local Xperia Care 

http://support.sonymobile.com/global-en/contactUs/

the IMEI number should be on the Box

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3 REPLIES 3
profile.country.GB.title
Uliwooly
Expert

@ba1anna8ba

There are myriad reasons as to why a screen will stop working, look for the point of impact, but make sure to contact your local Xperia Care 

http://support.sonymobile.com/global-en/contactUs/

the IMEI number should be on the Box

profile.country.GB.title
Uliwooly
Expert

@ba1anna8ba

Check the bottom of your phone, look for where it says, made in china, the IMEI number it's right next to it. 

shihstouch
Enthusiast

For IMEI number dial Service Menu          : *#*#7378423#*#*

You can test your phone here for touch responses as well.

Before giving to service try to reset using PC Companion.

Also you can find IMEI as mentioned.