Storage space running out problem

[JadeBaco]

I deleted most of my photos, downloads etc. But it still keeps saying that. I can't download anything on google play anymore.

[_alexdon_]

Do you have a sd card?Move your photos and music to it.

[Jake-SonyXperia]

Hi JadeBaco,

This does seem strange, are you able to advise how much space you have left within the handset?

Menu > Settings > Apps > Downloaded > Check the bottom section.

Let us know and we can go from there.

I apologize for any inconvenience this may cause.

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[JadeBaco]

I have no sd card. On apps it says "11gb used" and "486mb left"

[_alexdon_]

So you have a lot of photos and music?

[JadeBaco]

No i only have 32

[_alexdon_]

But what could be using your space?Big games?

[JadeBaco]

I have no games atm..

[_alexdon_]

Try this: Settings-apps-all-media storage,force stop and clear data.Restart your phone.See how much you have left now.

[Thommo]

It may be possible you have a lot of cache or you have hidden files like thumbnails from when you had photo's and other data files on your phone which will be taking up space - Using a file manager app try and change the setting for show hidden files and folder and check for the thumbnail files and also install an app like 1tapcleaner and delete your cache as this can also build up especially if using the web browser or reading on line newspapers etc