Join now - be part of our community!

Pixels are visible on Z5P

SOLVED
giorgos42
Visitor

Pixels are visible on Z5P

I have just bought a Z5P and the pixels are slightly visible, especially in parts of the screen where a light color is displayed (such as white or Yellow). Is that normal?
15 REPLIES 15
profile.country.RO.title
_alexdon_
Expert

I still don't see the problem. Maybe you can contact your local support and let them take a look? 

alexdon
giorgos42
Visitor

Did you try to zoom in on the photo? You can see a zig zag pattern on the screen.
YoGem
Leader

Yep I can see the zigzag, is that a Z5 premium? That is something I noticed with all the triluminos ips panels but I never seen something so accentuated, it may be related to some white balance, did you try in safe mode? Does that happens all the time or just when the battery runs a bit low?
giorgos42
Visitor

Yes it's on a Z5P. They are always visible. Even when battery is full or when in safe mode. If it's a problem (and it probably is), it's a hardware problem.
profile.country.RO.title
_alexdon_
Expert

@giorgos42 It might not be a problem but I suggest you to contact your Local support.

alexdon
giorgos42
Visitor

OK. I will. Thank everyone for the answers. Please feel free to add more suggestions...