Phone gets silent on recieving calls after 5.1.1 update

[GRaju]

I have just updated to 5.1.1 where my phone lost its ability to ring from speaker while recieving calls only. In general mode also it works as if it is in vibration mode. Also it can ring for other notifications like messages, other Applications, remainders, alarms etc but it is not ringing while recieving calls. Pls tell me the remedial measures for it.

[xavinux · Accepted solution]

Hi @GRaju

Please, try boot your device into safe mode to check if this issue persists:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If everything works ok in this mode, third party app its creating this issue. Also switch off access to Google Now from any screen option and test.

Don't forget to mark posts that answers the topic as Accepted Solution.

If you find any post helpful, press Kudos.

I'm at disposal for any question.

Best Regards,

[GRaju]

Thank u, now its working