Notification

[tonyvenad]

I am using Z3 dual. In my notification bar, it shows that "dictionary update information ", it shows from morning to night. Not goes off by any means. Please help me

[tonyvenad]

ok. Thank you.

[tonyvenad]

Thank you, but I bought my Z3 on May 17, since then I was using the same sim cards. Until last week there was no unexpected shut down. I suspect it started after I found virus in my sd card from my computer. So, can you please give an advice to find weather my phone is affected by virus or not.

[Uliwooly]

@tonyvenad

I doubt it's a virus, get 2 brand new NANO SIM cards and report back 

[tonyvenad]

I got new nano sim. After putting it, the phone shutdown 2 times in four days. What should I do to get rid of this....?
Hello , ...anybody please help. ........

[Qatrium]

This could be a software issue or 3rd party app acting up, you can do 2 things:

- Restart your phone in safe mode and test if it happens.

- Repair you phone with PC Companion, this will do a clean installation of the latest firmware and will also wipe your internal memory.
Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.

[tonyvenad]

I checked safe mode. No, shut down. What I should do now...? How I could check weather it's a virus problem or not....?

[Phy]

Repair your phone Sony PC Companion. It's a third-party app creating this issue.

Sony PC Companion
http://support.sonymobile.com/us/tools/pc-companion/

[tonyvenad]

ok. wheather restore factory sett. will work .....? What to do with S. D card , I have to remove it. ..?

[Phy]

You don't have to remove it, but you can.