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You should let Xperia Care know about this issue
This might be a dumb suggestion but
settings > sound > volumes > is the ringtone/notifications 100%?
Perhaps the preview sound (music, movies,etc) seems a lot louder bc the sound come from both speakers, and when you get a notification its only through the loud speaker.
You should let Xperia Care know about this issue
Sadly there is no solution for this. I descovered im not the only one with this problem, apparently it was and still is a problem on the Z2.
No fix. Xperia Care is useless. We will have to wait for Sony to relaese an update thats if they even know this problem exsists. They have a track record of ignoring vital bugs and flaws in thier xperia phones. Good phone. Im just glad that the touch screen, proxmitiy sensor etc are a thing of the past with the Z3.
I hope this is addressed on lollipop
i have the same problem even if notification sounds are set up on 100 %. hope someone from sony developer department read this and fix it asap.