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no notifications on messenges

SOLVED
Kmax21
Visitor

no notifications on messenges

About 4 or 5 days ago sounds for incoming (text)messages stopped working and so did notifications in the top left task bar. Checked sound in settings and made sure it's on full volume. The only way I know a text has arrived is the number of texts badge on the message icon. Help!
1 ACCEPTED SOLUTION

Accepted Solutions
Thommo
Genius

You could also try Settings then tap the 3 dots then tap reset app preferences reboot and test

View solution in original post

14 REPLIES 14
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Uliwooly
Expert

Open the messaging app > menu > settings > check under notification settings. 

Kmax21
Visitor

Already done that too thanks, status bar and notification sounds switched on. Tried rebooting phone too Slightly_frowning_Face
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Uliwooly
Expert

Have you installed a third party messaging app and/or notification app?

Phy
Legend
Legend

Boot on safe mode and check again.

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
Kmax21
Visitor

No third party apps. Hangouts is pretty installed but I've never used it.
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Uliwooly
Expert

Follow @Phy 's advice, boot on safe mode, and check again, if you receive notification while on safemode then its a third party app acting up 

Kmax21
Visitor

Thanks again, no luck in safe mode either
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Uliwooly
Expert

You could repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

Phy
Legend
Legend

 
How to clear data on apps. From your Home screen 

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on Messaging.
5.  Tap Force stop > Clear data.
6. Restart the phone