No internet connection while tethering since update

[Mabbo]

Hello, 

I bought a z2 a few weeks ago and really liked it, everything worked well, including tethering... but since the latest android update, the tethering has stopped working.

When trying to tether, my computer connects to the phone, but it says 'no internet connection'. I am on the 3 network and use tethering a LOT for work... I have checked all the settings on my phone and changed the APN type from ''default,supl,mms,a-gps' to 'internet+mms' as suggested here:

http://www.geeksquad.co.uk/articles/three-apn-settings#3%20Three%20Android%20APN%20MMS%20mobile%20in...

But it made no difference. I dont know what else to try? It seems like there are a few others with the same issue. I am having to take the sim card out and put it in my old phone while at work so I can connect to the internet via tethering... 

I'm really not happy about this as tethering is REALLY important for my business. Its the only way I can connect to the internet to order parts and email my customers.

Is there anything else I can try??

Thanks, Neil

[Uliwooly]

Contact 3 network as perhaps with the latest update they added restrictions to this feature. 

[Rickard]

I'm sorry to hear that.

We are currently investigating why some users have issues with tethering with certain operators after the update. Please follow this topic for the latest information; http://talk.sonymobile.com/t5/Xperia-Z3-Z3-Dual/Tethering-hotspot-problem-with-Z3-after-Lollipop-upd...

[Mabbo]

Thanks,

When should we expect this issue to be resolved?

Neil

[pepjcso]

Hi. My name is Pete. I've owned Erikson, Sony/Erikson and Sony phones for some 15 plus years, and Sony Vaio laptops for at least half that time.

I've just downloaded the Z2 updated software, and although the covering speal said it would'nt have any adverse effects, I've lost a couple of very helpfull widgets, and can no longer use my phone as a modem on tethering.

Can someone please help me? I can live without the widgets as there are alternative methods of getting the phone to work, but tethering is very important when I'm out and about, and really need to get this sorted.

Thank you

[Rickard · Accepted solution]

We have found the cause of the issue and it will be fixed in the next software update:

http://talk.sonymobile.com/t5/Xperia-Z3-Z3-Dual/Tethering-hotspot-problem-with-Z3-after-Lollipop-upd...

[The_Loose_Virgi]

I have tried repairing the phone through PC Companion and installthe latest updates from that software, it still doesnt work. Please help

[Uliwooly]

@The_Loose_Virgin

This has been reported before and Sony is working on it. 

[Uliwooly]

@The_Loose_Virgin

Don't post all over the forum, thank you. 

[ngianneschi]

Hello yesterday I charge the last firmware and I hope that it solve the tethering problem but the phone doesn't work again. Do you have an idea of when the problem will be solved.
Is more than one month that I can't use my phone correct.
Thanks
Nicola