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Sony_Z1

Hi everyone,

I have Z1 for one year, and it was really nice time, recently i upgrade to Lolipop 5.0.2, but then the mic stop working good.

If i make or recieve a normal call, the other side can not hear me well, the vocie is bad and sometime its gone totally.

But if i try to recode a voice or movie or even make an internet call using Watts App or Facebook massenger, the mic is okay and fine.

Only in regular call it stop working good.

Any help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Phy

Also, you can try to reinstall Lollipop with Sony PC Companion

Sony PC Companion.

http://support.sonymobile.com/us/tools/pc-companion/

View solution in original post

mhnashikkar

Dear friends,
After recently updating my Xperia Z1 to the updated version of 🍭 lollipop just a couple of days ago, people whom I call or people who call me have informed me that thay can't hear my voice properly and have breaking **bleep** echo like effect. This is similar to the one when we get an intermittent radio signal while we tune into a radio station or move away from the signal range. I checked the microphone (🎤) under the diagnostics menu and observed it to be working perfectly fine. Does any one else have a similar problem? And also does any have a remedy to this please?

Thanks in anticipation

Mahesh Nashikkar

Uliwooly

What if you uncheck the microphone noise suppression

mhnashikkar

Dear Uliwooly,
I have already done it, but to no avail. The problem still persists.

mhnashikkar

Dear Kostia,
Would you please post your comments in English?

komilAD

Try to put your sim to another device or other's sim to your device and check again. Do this just to get a better idea whether its a fault in device or sim.

mhnashikkar

Dear KomilAD,
I would try what you suggest, but I am skeptical about it's success. As I have not changed my phone or sim in the last 6 months and my phone was working uninterrupted since, I really have my own doubts on the device or SIM. This fault has appeared just after I upgraded my phone to the latest version of lollipop 🍭 rolled out on 20th may 2015. This roll out was an extension to the earlier/first release of lollipop 🍭 for Xperia Z1

Thanks & Regards

Mahesh Nashikkar

komilAD

Sorry man i can't advice you more then this. Just for the record I have Z1C (lollipop version) and my sim is at most 7-8 yrs old and i have never faced such problems. I think only a professional can guide you further. Best of luck.

P.S. Also try to do a system repair with pcc may be it has something to do with the update. And don't forget to back up your data