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Mic problem returned after update 6.0.1

SOLVED
SnusMumr
Visitor

Mic problem returned after update 6.0.1

I had problem with mic - people couldn't hear me, because my voice was very quiet. Then I switched off mic noise suppression and everything was fine. Until update to 6.0.1. Now I have the same problem. And I can't switch off mic noise suppression, because this option is simply missed.

Any ideas how to fix this now? Or I should downgrade to previous android version?

UPD: may,19. Sony market topic as solved. But it isn't really solved at the moment. They will roll out an update in "upcoming weeks". And because we still have the same problem, I unmarked topic as solved. As soon as we will have the noise suppression option back and this will really help us - then I will return the solved mark. 

http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Mic-problem-returned-after-update-6-0-1/m-p/1126001#...

UPD 2: In. 575 version the noise suppression function is back. People can hear me again. Thanks, Sony 

232 REPLIES 232
Kienthoi
Visitor

Can U hear us What we r calling?....Quickly support.
cw12
Visitor

I'm sending mine back for a refund.

Kienthoi
Visitor

Update for Vietnam. PLZ!
Kienthoi
Visitor

Okies! Problem was solved, bro Use Sony companion to update new edition
GR700
Visitor

Your updates and /or lack of them has killed my Z3. Thanks very much. Now I can buy whatever that is working.......

Phil_Oz
Visitor

Mic noise supression option has not been restored as an option on the Sony Concept Marshamllow Rom (for Z3 and Z3 compact)

Speakphone is unusable and blutooth calls are very echoey.

Please add the feature to this Rom also!

nikecow
Visitor

Any update for my Z5p please.

Carnehith
Visitor

Still have'nt gotten that option in denmark, phone has been broken for months now!

jondt
Visitor

Hey guys

I still have problems with the microphone, making it really hard to make phone calls.

Can you tell me exactly what you did to fix it and how your settings are?

I have downloaded all updates that I have got an notification to download, but I have not attempted any other fixes. 

Thank you!

alpere
Visitor

Do you have "microphone noise suppression" option in "calls" menu? If so, is it enabled?

Switching it off should be fix. If not, restore your phone to factory settings after being sure that you made all the updates.

If still not fixed, check for the dust in the microphone below, if it is clear, try whatsapp call to your friend if you are having same issue with it. if yes, it could be hardware related.