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Lock screen

SOLVED
Steff21
Visitor

Lock screen

Hey guys, i'm using the Xperia Z1 Compact and since i bought it, i have been using the lock screen pattern to unlock it. But now, i wanted to set it so that i can unlock it by swiping but that option is no more available. It says "disabled by encryption policy or administrator". So can you guys help me?
1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.RO.title
_alexdon_
Expert

@Steff21 Go to settings - security, scroll down to clear credentials and tap it.

alexdon

View solution in original post

5 REPLIES 5
profile.country.RO.title
_alexdon_
Expert

@Steff21 Go to settings - security, scroll down to clear credentials and tap it.

alexdon
profile.country.RO.title
_alexdon_
Expert

If that doesn't help, please let us know as there might be an app that has administrator rights.

alexdon
Steff21
Visitor

Thanks alexdon, it worked!
profile.country.RO.title
_alexdon_
Expert

Anytime.

alexdon
tina22
Visitor

hi,i use sony xperia c3

lock screen can't do hard reset,because of software?

please advise how do the unlock