Got the screen repaired now the phone will not start at all

[kurtdegn]

Z3

Have just gotten my screen repaired for the second time. (Very expensive) 200 Dollars per time.

I was told to charge it for 24 hours. Because the battery was flat, and was depletting itself. -

The phone is (i think is charging) the led light is on for the last atleast 24 hours.

(Just the day before it held power for 2 days straight.!)

I can not turn it on and none of the tips about the power button and volume is working.

It does not even vibrate, just dead.

I can read that i should contact my retailer again, but i also have to work, to be able to pay for the repairs.

Guess iam just stupid klinging on to my Sony. Some of the other brands begins to sound like a solution i need to live with.

I have used a lot of time searching for the answer, so i do not have great hope for a quickfix, but hey,

maybe i can get surprised positive.

Sad but hopefully Sony fan.

Best regards

Kurt D

[Uliwooly]

@Kdegn

I understand your frustration but it seems that there's some other issue, who repaired your phone? was it a third party or a Sony Xperia repair center? if the later, contact them directly >>> Local support, if the former, perhaps they told you to charge it for 24hrs so you wouldn't notice the problem. 

[kurtdegn]

Hi,

Thank you for the swift reply, however i guess the question is:

When I charge the phone, it will put on the red light constant, and the red light go off when i remove the charger.

But the phone will not start up with or without the charger.

[Uliwooly]

@Kdegn

who repaired your phone? was it a third party or a Sony Xperia repair center? if the later, contact them directly >>> Local support, if the former, perhaps they told you to charge it for 24hrs so you wouldn't notice the problem. 

[Christofer · Accepted solution]

Hi @Kdegn,

Have you been in contact with your Local support team in regards to this? If not then I suggest that reach out to them.

[Landyacht]

Have you tried pushing the little tiny reset button next to your sim card (behind the cover) until the phone vibrates 3 times, then trying to turn on?