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Error "DM SESSION" while trying to look for Android Update

Krlos_V
Visitor

Error "DM SESSION" while trying to look for Android Update

I have the xperia Z3v.

When I try to look for the new software update, the message "Error during DM session" its show.

Anybody knows how can I update my phone even if the PC Companion also doesn't detect it?

As I know, the Verizon phone cames fabric unlock. So I don't have it with a Verizon chip. Why I don't believe that this could cause the error right?

Screenshot_2015-04-10-11-16-28.png

12 REPLIES 12
Rukiano13
Visitor

hello.

i use to have the same problem with this phone!! i had to of them (xperia z3v)

now i been able to get android 5.1.1 with the next steps:

1.-download the Xperia Companion

2.-you have to save any data of your phone (video, fotos, music)

3.-open xperia companion and select "software repair" ans then th option that says "here"

4.-follow the steps until it told you to power off your phone

5.-then press and hold the volume down key and plug it with the USB still holding the botton

6.-then you just have to wait until is done, it will take a while (but it only was with the first phone, the second was very quick)

7.-then you have to power on your phone (this will take more than the regular but it is normal)

8.-now you have android 5.1.1 and you have to put your gmail acount again

this next video will help you

https://www.youtube.com/watch?v=k_q9IyrCqwc

greetings

ImranShaikh
Visitor

Hello, 

Im unable to upgrade my xperia z3 as it is giving error of "error during Dm session"

I have a Verizon product. Kindly suggest any solution

Thanks

AsharGeologist
Visitor

have you found the solution?