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When trying to update apps I am getting the following message:
Updates could not be downloaded due to an error. (Error while retriving information from server. [RPC:S-3]).
Anu ideas that could help would be appreciated.
Solved! Go to Solution.
settings > accounts > google > tap on your email > menu > remove account
Do you have enough internal storage? what if you unisntall the updates
settings > apps > all > look for the app > uninstall updates > then try again
Thanks for the response. Free space 11.73GB.
I have tried uninstalling Google Play and then re-installing it, but when I try to reinstall I get the same error message.
Do you have any taskiller or antivirus? is your data on?
Not aware of any antivirus on the phone. I have not changed any settings that i am aware of which created the issue. It was workign fine until about 3 weeks ago, thne the problem started.
Open your browser and go to play.google.com > sign in and see if you can download an app from the browser (chrome)
Sounded like a good move, but just tried it and the same error message has come up.
are you on data or wifi? because it appears that the problem might be a network restriction
Currently have Wifi for apps, but have tried using data as well, but same problem.
Have tried using th ewifi at work and home, no difference.
Just tried installing a new app and it has come back with a slightly different code. This time it is RPC:S-7:AEC-0
THe pict ure of the face is actually a : followed by S