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does not lock the screen

SOLVED
VinZik
Visitor

does not lock the screen

Hi!

I've updated to 5.0.2 on Z1c from 4.4.4. And i've noticed a bug. When i block my phone by the lock button - the screen is locked, but some secods it remains active. I made such a conclusion that's why. If you press the lock button (the screen is off - all is good), and after split a second  i swipe my finger from the corner of the screen in the center (for example, i want turn on camera from the lock screen). Then later, when i unlock the screen - camera is still running.. The same thing is during the conversation .. The screen is locked when the phone is next to your ear, but if at this moment tap in a place where, for example, should be speakerphone button - turn on the speakerphone .. Or interrupted conversation ..

Have someone with that? Is there any way to solve this problem? On 4.4.4 all was good.

I apologize if this has already been discussed - not found. This problem is discussed on xda and 4pda. But there is no solution. Sorry for my english..

1 ACCEPTED SOLUTION

Accepted Solutions
Rickard
Master

We have found the cause for this issue and it will be fixed in an upcoming software update.

View solution in original post

10 REPLIES 10
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_alexdon_
Expert

Have you checked if the same occurs in safe mode?

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

So if you lock the screen and unlock it,what was running before is still running?

alexdon
VinZik
Visitor

Thank you for answer!

There is the same bug in safe mode.

It doesn't metter what was running before. For example i've just turned on my phone or closed all apps..

This problem have all users Sony Z1c i've asked. And this problem came with Sony firmware on this phone model. On custom firmware on z1c - there is no such bugs. And on Z2 there is no problem...

profile.country.RO.title
_alexdon_
Expert

Can you take a look @Rickard ?

alexdon
dgustav
Visitor

Nice info
VinZik
Visitor

Do I understand correctly, that i've to wait for an answer? 

If you need more information, let me know... Thank you!

profile.country.RO.title
_alexdon_
Expert

He will reply,most probably after the weekend. They are busy,all the staff members.

alexdon
VinZik
Visitor

hello again!

Any news? Slightly_frowning_Face

Rickard
Master

It's not something i'm familar with but i will forward it internally for investigation. Could you please send me a PM with the IMEI of your phone and the build number? You can find these under Settings -> About phone and Settings -> About phone -> Status.

VinZik
Visitor

Hi!

Thank you for your answer!

Done.