Dialer not working with Android 4.4.4

[MartinKruse]

After udgravning to Android 4.4.4 the dialer is not working. The Phone rings but the dial pad do not show up and there is not way for me to answer the phone.

What to do.

[19667]

try to repair your phone using pc companion and see

Dont forgrt to give kudus

[Rickard · Accepted solution]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Please make sure that "InCallUI" is not disabled under Settings -> Personalisation -> Manage notifications -> All.

[MartinKruse]

Thank you, that solved it.

Must have been a mistake in the 4.4.4 upgrade. It was completely disabled ?!?

[Rickard]

Glad to hear that it works now 

It should be enabled by default so something must have happened during the update if you didn't disable it by yourself.

Please check the list just in case so nothing else that you want enabled has been disabled. Disabled apps should be at the top of the list. By default, nothing should be disabled there.

[dapirius]

Since last update (3 weekend ago) my smartphone Z2 don't show me who calls . The Display stay easily black and you can't nothing do.
Aby idea?

[dapirius]

...forgot: receiving possible only by taking phone near that early.

[_alexdon_]

Can you check if the same occurs in safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[dapirius]

Thanks !!!

But nothing changes after secure reboot.

New information:

When the caller stops calling my display shaws who has called (is no more black).

Any idea ???

[dandy63]

Hi, have you recently fitted a screen protecter....basically what you are saying is if the phone is sitting say flat & it rings the screen does not light up with who is calling....this sounds like a proximity sensor problem...try dialling *#*#7378423#*#* to test it by going to Service Tests then scrolling down to Proximity switch

Screen should be black with Proximity sensor off........put your finger over the sensor then it should change to On

At least this test will determine if it is a problem with the sensor 

Good luck :smileysmileywink: