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data usage problem

SOLVED
Pharaon
Visitor

data usage problem

i can't reset or change Data usage cycle in my z2 lollipop

when i click on the period it show me nothing

is there away to fix that

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.RO.title
_alexdon_
Expert

In this case,it cannot be reset or we don't know yet how. Maybe you can get in touch with sony about this:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon

View solution in original post

7 REPLIES 7
profile.country.GB.title
Uliwooly
Expert

Is your phone locked to carrier /network branded?
profile.country.US.title
Qatrium
Expert

Before changing the cycle or setting a limt, you have to make sure that "Set mobile data limit" option is activated.

profile.country.RO.title
_alexdon_
Expert

I am not sure lollipop allows you to reset data usage. I think this has been asked before.

/t5/Other-Discussions-General/resetting-data-usage-in-xperia-z/m-p/1006601#M7884

Check my last post in the above topic.

alexdon
Pharaon
Visitor

i cant find settings > apps > all > Some app >clear data

is there any other way

profile.country.RO.title
_alexdon_
Expert

Not some app,look for settings app.

alexdon
Pharaon
Visitor

i did and clear data but it didnt reset the usage data

profile.country.RO.title
_alexdon_
Expert

In this case,it cannot be reset or we don't know yet how. Maybe you can get in touch with sony about this:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon