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Can't turn on wifi

SOLVED
65483
Visitor

Can't turn on wifi

Yesterday I went to plug my Z1 into my computer to charge it but it reset itself and when it came back on I cannot turn on the wifi. I have tried restarting it and updating it via PCC but to no avail. Any ideas on how to fix it?

1 ACCEPTED SOLUTION

Accepted Solutions
Samuel1
Hero

If Questers idea didn't help, it's unfortunately not much else you can try by yourself so I'd recommend that you send in the phone to a service center for repair.

Contact your local support for more information.
Local support.
 

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3 REPLIES 3
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Qatrium
Expert

If you are on Lollipop, check that you didn't accidently switched to a different user. Pull down the quick settings menu and on the top right corner you'll find a circular icon of user, click on it and make sure it's your user.

Samuel1
Hero

If Questers idea didn't help, it's unfortunately not much else you can try by yourself so I'd recommend that you send in the phone to a service center for repair.

Contact your local support for more information.
Local support.
 

65483
Visitor

Unfortunately I am running Kit Kat so that's not the issue