Can't install Android 6.0.1 update

[pmos_hafi]

Dear Friends

I have a Xperia Z3 D6603 . Yesterday I got the message that the system update is ready to be downloaded and installed in order to update the device android 5.1.1 to 6.0.1. I downloaded the update (for about 976 Mb) but as soon as the update finished I got again the message that the system update is available !!!! by clicking it started to download again the system update !!!! I have tested it several times since yesterday and each time as soon as the download finishes , I get the message again and there is no option other than downloading it again without installing !!!!

Would you please help me to fix this problem ?

Regards

Topic edited by Rickard

[CameronT]

Hi @pmos_hafi,

Welcome to the community.

It sounds like the update is not installing properly.

Can you try performing the update using Xperia Companion, PC Companion, Bridge for Mac?

[pmos_hafi]

Hi @Cameron T,

thank you very much. I have tried with pc companion but it says that my android 5.1.1 is up to date !!!!

Regards

[CameronT]

@pmos_hafi,

Try running a software repair.

[AbdelrahmanHamo]

I get notified that their is a new system update available.. I tried to download it twice now but it fail... Why?

[Lord_viridis]

Could be a busy server, keep trying every 30 minutes

[AbdelrahmanHamo]

Are you sure?! .. as it reaches evry time above 800 mp downloaded

[Lord_viridis]

Is this ota or by pc download?

[_alexdon_]

@AbdelrahmanHamoda Try settings - apps - all, look for software update app and force stop and clear data. Restart your device.

[sgizmo]

I got update notification and push update then notification disappear quickly and i don't know what to do. Showing that my system is up to date with 5.1.1. Unbelievable. .