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Boot loop Xperia Z3 not booting properly

Galion
Visitor

Boot loop Xperia Z3 not booting properly

I have this problem that my Sony Z3 wont turn on properlly. Yes I did try to use the volume up button/volume down and power (it does turn it off, but thats all it does) When I try to turn it on again it will say "Sony Xperia" on that black screen. I tried to use that off button next to the sd card, it does work and it turns the phone off but when I try to boot it up it gets stuck on that exact same screen. I cant use sony Companion because the phone is not reconized.  Here is a video of my problem. Only 4 muinites.

https://www.youtube.com/watch?v=Afaxqb_KhNk

Thank you 

14 REPLIES 14
Mk23
Visitor

My phone restarted only time and I can't make anything.. Help me... Thanks
CameronT
Champion

Hi @Mk23,

Welcome to the community. Could you please elaborate a bit?

Mk23
Visitor


My phone is always doing a restart automatically and this is very annoying
CameronT
Champion

@Mk23,

I am sorry to hear that. Can you please test your phone in safe mode and see if it does the same thing?

CameronT
Champion

Hi @Galion,


Welcome to the community.  I am sorry to hear you are having this issue. Slightly_frowning_Face

Can you please remove the SD card and the SIM card and try again?

Galion
Visitor

I took them out some time ago

CameronT
Champion

@Galion,

In that case, as you have already attempted the software repair and it will not proceed, I recommend you contact your Local support team to arrange a physical assessment.

Galion
Visitor

My warranty is up and I need to pay shipping just so I can get a quote on how much it will cost me..... 

Galion
Visitor

is there any other way I can try to fix my phone?