Backup problems with PC companion

[H4rry]

I am trying to backup my xperia z1 with PC companion but it keeps failing the problem is with the photos file as when I don't tick the photos box everything else backs up fine.

Is there any other way to backup my photos onto my PC? 

[_alexdon_]

Just copy them from your phone memory,it is easier.You are sure you saved them that way.

[H4rry]

Which file folder should they be in? cannot find them in pictures. 

[_alexdon_ · Accepted solution]

DCIM-100ANDRO.The backup is usually for settings,password,messages,contacts etc.The data is better to be moved manually.

[H4rry]

Got them thanks.

[_alexdon_]

You are welcome.

[slipd]

Hi guys,

I have a Z1 Compact and I'm pretty sure that until the last PC Companion update I was able to backup everything, including photo's in one hit? Now I get a message telling me that photo's were unable to be backed up and that I should trying restarting my device.

I know it is easier to backup your photos manually but I was nice to just be able to backup everything in one go!

Any ideas

[_alexdon_]

So you have backed up or not your pictures?It is better to save them manually because you save a lot of space that would take from the backup file itself.

[slipd]

Yep, I can backup manually but it won't backup my pictures... I thought that was the whole point of a "complete" backup

[_alexdon_]

I recommend backing them up manually.