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Android OS?

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RickyHayward1
Visitor
October 2014
October 2014

Android OS?

Hello, I bought a preowned Xperia Z2 and saw that it had been rooted with with some Carbon something, I'm not sure. Basically, I tried to remove it and have ended up removing the operating system I believe as when I go to turn the phone on the Sony screen comes on and it just stays on that? Could anyone please help me, I'm desperate and quite worried. Thanks a lot!

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1 ACCEPTED SOLUTION

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19667
Contributor
Contributor
October 2014
October 2014

You can download flashtool here and 

you can download firmware in here you have to select your country version OK and download it

then install flashtool and go disk c>>flashtool>>drivers>>and install your mobile drivers and please move your download ftf file into c>>flashtool>>firmware and 

next you can open your flashtool and select your ftf in there 

next untick without apps 

then select flash and wait until see the conection your 4n ok. next turn off your mobile and connect it to PC in press and hold volume down button then wait until flash and enjoy

 Do not forget to give kudosKudos 2.JPGand to select the correct answer Solution.JPG

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19 REPLIES 19
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Uliwooly
Expert
October 2014
October 2014

A long shot but try to use PCC and see if that does it, if not then probably flashtool

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

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RickyHayward1
Visitor
October 2014
October 2014

Thank for trying to help! How do I use Flashtool?

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RickyHayward1
Visitor
October 2014
October 2014

Thanks a lot! Will hopefully be able to sort it with that, will those steps work even though I have no current OS? Also, is there a Z2 firmwire I can download at all? Just there's every one but the Z2?

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Uliwooly
Expert
October 2014
October 2014

Check the XDA forum 

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RickyHayward1
Visitor
October 2014
October 2014

When I go to select phone to flash it just comes up with old phone the X10, and not the Z2? How do I get the Z2 to show up mate?

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Uliwooly
Expert
October 2014
October 2014

Those are just the instructions, as long as you download the Z2 ftf file you will be ok

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RickyHayward1
Visitor
October 2014
October 2014

Okay, so I went to flashmode, held the back button whilst putting USB cable in and nothing happened bar the screen turning on, and it's now stuck on the Sony screen like it always does now. Then on Flashtool screen it says:

13/056/2014 01:56:07 - INFO - Device connected with USB debugging off
13/056/2014 01:56:07 - INFO - For 2011 devices line, be sure you are not in MTP mode
13/059/2014 01:59:16 - INFO - Flash canceled

and it still says 'waiting for flash mode' as if I've not just entered flash mode, yet my phone went to turn on? So does the phone have to actually fully turn on to be in flash mode? Just my phone is buggered and when I go to turn it on it stays stuck on the Sony screen

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Uliwooly
Expert
October 2014
October 2014

flashmode: turn off the phone > press and hold volume down then connect the usb cable 

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