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32.2.a.0.305 charging process is interrupted

SOLVED
idefix7
Visitor

32.2.a.0.305 charging process is interrupted

got the new FW 32.2.a.0.305.

I notice during the charging process that the actual charging is interrupted for a few seconds before continueing again.

Anybody seen this happing ?

Also the notification sound is noticed when charging starts again... annoying !

1 ACCEPTED SOLUTION

Accepted Solutions
Didrik
Enthusiast

Hi @idefix7,

Sorry to hear that.

It sounds like your charger may be at fault here. Is there any change if you connect a different charger to your phone? If possible, use a Sony original charger and USB-cable specifically intended for your device. Other chargers may be too weak or too strong as they may have a different electric current rating (mA).

First of all, try pressing and holding the power and volume up buttons at the same time for about 10 seconds or until the phone vibrates or press and hold the OFF-button next to your SIM-card until the phone vibrates. Use a paperclip, pen or something else Then connect a charger again.

It might take about 30 minutes for the device to indicate that it is charging if it is completely discharged, during this period the display may remain black. Try charging your device for about 4 hours as it can take a while for a completely depleted battery to fully charge.

Is there any change if you connect the charger while your device is rebooted to safe mode?

Should the above not help I would, as @uliwooly suggested, recommend you perform a software repair using Xperia Companion.

Keep me updated on how it goes!

View solution in original post

5 REPLIES 5
Thelastofus
Visitor

No, i have Z5 dual my phone running latest update build .305 and charging process is normal as before !
profile.country.GB.title
Uliwooly
Expert

Reinstall the latest update with XC

Xperia Companion (XC)

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

Didrik
Enthusiast

Hi @idefix7,

Sorry to hear that.

It sounds like your charger may be at fault here. Is there any change if you connect a different charger to your phone? If possible, use a Sony original charger and USB-cable specifically intended for your device. Other chargers may be too weak or too strong as they may have a different electric current rating (mA).

First of all, try pressing and holding the power and volume up buttons at the same time for about 10 seconds or until the phone vibrates or press and hold the OFF-button next to your SIM-card until the phone vibrates. Use a paperclip, pen or something else Then connect a charger again.

It might take about 30 minutes for the device to indicate that it is charging if it is completely discharged, during this period the display may remain black. Try charging your device for about 4 hours as it can take a while for a completely depleted battery to fully charge.

Is there any change if you connect the charger while your device is rebooted to safe mode?

Should the above not help I would, as @uliwooly suggested, recommend you perform a software repair using Xperia Companion.

Keep me updated on how it goes!

idefix7
Visitor

Thank you...

That's it. I notice indeed that the phenomena only happens when the battery is really low.

So use the original charger Winking_Face

Didrik
Enthusiast

Thanks for the update, glad to hear you found the cause behind this Grinning_Face

Give me a holler if there's anything else!