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XZ1 losing connectivity

Mirinda
Visitor

XZ1 losing connectivity

My phone keeps on losing coonectivity. I have to restart at least 4 - 6 times daily. I have removed the sim. I have disconnected from wi-fi but it has not resolved the issue. There is no software update available and i do have around 4gb memory available.

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Uliwooly
Expert

@Mirinda

Test the phone in safe mode for few hours, report back if you experience the same issue.

Also, test a brand new SIM card. 

spippo
Visitor

It is a known problem, in certain situations and with some operators the phone freezes all the connections, even the telephone ones. Here Sony does not want to understand that the radio part of this Xperia XZ1 is to be reviewed, all

Italy, operator 3