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Why can’t Sony Xperia Smartphones support fingerprint payment in China?

Zackbuks
Visitor

Why can’t Sony Xperia Smartphones support fingerprint payment in China?

Mobile payment has already become the most popular and convenient payment method in China, and among many mobile payment modes, WeChat pay and Alipay are the top choices of people when it comes to shopping both online and offline. Of all the smartphones that are sold in China ,including Nokia, HTC, Samsung, Apple, Huawei, OPPO, VIVO, etc. , Sony Xperia is the only brand that's not applicable with WeChat pay and Alipay; its fingerprint module can serve nothing but one function, vis a vis unlock the phone, which is almost equivalent to functionless and inconvenient. This is one of the many reasons that Chinese consumers stopped favoring Sony Xperia smartphones. Without basic functions like fingerprint payment, localized T9 dialing, unwanted text message and incoming call shielding, the market performance of Sony Xperia smartphones has got caught in a vicious down-spiraling in China.
Does Sony Mobile ever intend to add fingerprint payment feature to its Xperia smartphones in China?

23 REPLIES 23
hihia
Visitor

Well, is it possible that the app is actually not including this feature. Because my bank app from Canada, which Sony have already closed all its stores, support fingerprint login. I guess it's more or less similar?

Zackbuks
Visitor

nope, every other brands support the WeChat Pay and AliPay with fingerprint payment, ONLY Xperia can't.

timetraveld
Visitor

We need xperia to support alipay&wechat fingerprint payment.😗

Shirogane
Visitor

Yes, that's very important for us. We hope this situation can be solved as soon as possible.

Tony-TBB
Visitor

This feature has been missed for so many years...

Urgent need, seriously.

Poby
Visitor

That's true. Absolutely it is inconvenient when u only can pay via inputting pwd rather than using fingerprint with a fingerprint-abled cell phone. I think Xperia is an exellent series of smartphone, and I love it very much. But I still wanna it can be better and Sony Mobile can pay more concentrate on Chinese Social Situation i.e. chinese user's daily use.:smileyheart:

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najodleglejszy
Expert

@Tony-TBB @Poby @syx86 @Zackbuks @qifeng86 @Shirogane your best bet is to contact WeChat developer about this issue. it could be a device-specific bug, but since it's a third party app you're talking about, Sony can't do anything about it.

Zackbuks
Visitor

This is also ridiculous. Why can other brands be achieved while SONY can't?

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najodleglejszy
Expert

@Zackbuks once again, Sony can't do anything about functionality of apps that aren't developed by them. 

some time ago, Viber app was freezing on Xperia XZ Premium while working fine on all other models. it was Viber developers who had to fix the issue because, again, Sony can't change anything about the way third party apps work. same here.