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Unable to turn off text to speech

SOLVED
profile.country.GB.title
r4ms4y
New

Unable to turn off text to speech

Each time I get a text my phone reads it aloud.

I'm unable to turn off text to speech, I've tried turning off features in accessibility, and still no luck. 

Screenshot_20190623-081628.png

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1 ACCEPTED SOLUTION

Accepted Solutions
Jonas
Master

Hi @R4ms4y, welcome to our forum!

Have you perhaps installed the Smart Connect application in your device? There is a setting in that application which will make it so the device reads out incoming text messages.

Open up Smart Connect > tap the three dots in the top right corner > Settings > uncheck the box next to "Text to speech".

If that doesn't help, try restarting your device in safe mode so we can see if this is caused by a download application.

Let us know how it goes! Slightly_smiling_Face

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3 REPLIES 3
profile.country.US.title
Qatrium
Expert

@R4ms4y 

Does this only happen with text messages? And which text messages app you are using?

profile.country.GB.title
r4ms4y
New

Yes only with text messages, and I use the default one supplied with the phone which is messages. 

Jonas
Master

Hi @R4ms4y, welcome to our forum!

Have you perhaps installed the Smart Connect application in your device? There is a setting in that application which will make it so the device reads out incoming text messages.

Open up Smart Connect > tap the three dots in the top right corner > Settings > uncheck the box next to "Text to speech".

If that doesn't help, try restarting your device in safe mode so we can see if this is caused by a download application.

Let us know how it goes! Slightly_smiling_Face