software update still asking after 7th time

[12bianca]

my new phone always wants to do the software update, i did it 7 times successfully but there is already the softwareupdate message

[Uliwooly]

@12bianca

Could you check with XC

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[jklslc]

Not sure if this is still an issue for you, but you might find this helpful: /t5/Xperia-XZ1-Compact/Software-update-death-loop/td-p/1325934/jump-to/first-unread-message