Smart Lock empty after update

[KiwiNL]

Today I had to update the Android software on my 10-days old (new ;)) telephone. Since the update the Smart Lock option doesn't work anymore. When I tried to figure out what was wrong I discovered that the Smart Lock screen is empty. The options I saw before are gone. So I cannot set Smart Lock anymore. Am I the only one with this problem? Does any of you know how I can fix this?

[Knorr1]

I'm not quit sure but I believe i found a solution. I thought about how smart Lock functions work in relation together so I deactivated some functions and I only left location, voice and devices on. Since a week I didn't have to turn off trust agents/reboot the phone. Also all Google assistant features work again.

But maybe it was a update from Sony at the same time...

[DanyDeLaVega]

Uhm interesting. I was actually about to reply, leading to that conclusion as well. 

So basically the problem is either Body Detection or Trusted Face. Probably the first one though ... 

[neyzen]

I can also confirm this, tried and worked. 

Smart lock screen was empty,

Go to settings/Apps/App permissions/Body sensor. 

Disable google play services.

Then bingo! smart lock screen came back  

[DanyDeLaVega]

Neyzen, the problem is not bring back the Smart Lock page (we already know how, read previous pages). The problem is keeping it. For more than a few days. 

Anyway. Let's see if this solution holds up... 

[DanyDeLaVega]

I guess I spoke too soon. After 12 days, the Smart Lock page went blank again as usual. 

[alexhdkn1]

Hi guys, I think I've solved the issue, you have to enable Google Pay as device manager and reboot!

[semelko]

It seems to be working for me. Thanks!

[Kniffo]

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@alexhdkn wrote:

Hi guys, I think I've solved the issue, you have to enable Google Pay as device manager and reboot!

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Sorry, can you say what you did? Where did you enable it?

Maybe on my german phone it has another name.

[pressefr]

I found a fix on another entry: /t5/Xperia-XZ1-Compact/Smart-Lock-vanished/m-p/1328518#M3293

To temporarily fix:

Settings > Lock Screen & Security > Trusted Agents - Turn off

Restart Device

Repeat the above and turn Trusted Agents back on 

[Revbilly]

Me too.

Xperia XZ2 Compact - Blank Smart Lock page

My Smart Lock worked fine until today. I don't think I received an update recently. In any case, when I go into Settings and navigate to the Smart Lock settings page, it's blank. Restarting the device doesn't help.