Smart Lock empty after update

[KiwiNL]

Today I had to update the Android software on my 10-days old (new ;)) telephone. Since the update the Smart Lock option doesn't work anymore. When I tried to figure out what was wrong I discovered that the Smart Lock screen is empty. The options I saw before are gone. So I cannot set Smart Lock anymore. Am I the only one with this problem? Does any of you know how I can fix this?

[alexhdkn1]

The issue is still there, I've just repaired the phone with Sony companion but nothing changed. When will Sony fix this issue? 

[JohnW1981]

It's the type of thing that could be fixed in a maintenance release or 8.1 - but there's been very little word on if or when 8.1 will be released.

[micro44]

It dosen't work, I did disable the trust agents an rebooting and the safe location still not showing, someone know how to really fix that pleas!!!!!!!!!!!

[PeteCal]

Did you go back and re-enable Trusted Agents after the restart?

[Onta]

Hi,

I'm experiencing some problems with smart lock options. Practically I can't use face unlock and when i go on smart unlock screen it's white as you can see  in the screenshot below, advice to fix it?

[NunoSEN2]

Hi @Onta;

There are some suggestions in the forum to resolve it, see this thread: /t5/Xperia-XZ1-Compact/Smart-Lock-empty-after-update/m-p/1268741#M450

[Sudipta1]

i have the same problem on my xperia xz1, since 2 minor update it has not been solved!!!!

[Profyler1]

Sonys silence in this issue is incredible...

[Sudipta1]

Yes, i also agreed and face same problem... 🤐🤐🤐🤐

[DanyDeLaVega]

It's 12 June... And still not fixed. Incredible